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RIKAZ Participates in the Cityscape Global Exhibition and Signs Agreements in the Hospitality Sector Worth Approximately SAR 440 million

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Riyadh, November 14, 2024: RIKAZ, a leader in real estate development, is participating in the Cityscape Global exhibition, which will be held from November 11 to 14 at the Riyadh Exhibition and Conference Center in Malham, north of the capital, under the theme “Future of Life”.

In its vast exhibition booth, spanning more than 425 square meters, RIKAZ showcases a wide range of its residential, commercial, logistical, and hospitality projects, providing an interactive experience for visitors that reflects the company’s approach to building integrated communities. The booth includes a special section to display projects by “ZAYA,” one of the companies recently launched by RIKAZ as part of its expansion plan.

The booth is innovatively designed to guide visitors on an introductory tour of the company’s various projects. It will demonstrate all its services, designs, and solutions, reinforcing its mission to create vibrant communities rather than just real estate units.
RIKAZ has a rich and diverse residential, commercial, logistics, and hospitality portfolio, with the group’s investments amounting to SAR 8 billion, a figure expected to double in the coming years.

RIKAZ’s vision aligns with the Kingdom’s rapid urban development and falls within its ambitious expansion plans in line with Vision 2030. The company occupies a prominent position in the region owing to its completion of unique real estate projects in prime locations and vast areas. It offers high-end services that enhance quality of life and meet the aspirations of Saudi citizens for unique, distinguished housing.

During its participation, RIKAZ signed several agreements that reflect its commitment to supporting its future projects. One of these agreements is with Kerten Hospitality, an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences, and communities, to provide hospitality services for serviced apartments within the Uptown project, with investments exceeding SAR 260 million. The agreement aims to offer an advanced living concept centered on human experience.

Additionally, RIKAZ signed a significant agreement with SEDCO Capital as part of establishing a real estate investment fund to develop a project in the hospitality sector in Riyadh, with investments exceeding SAR 180 million, strengthening the company’s capabilities in this vital sector.

Sheikh Khaled bin Hassan Al-Qahtani, Chairman and CEO of RIKAZ, emphasized the importance of the Cityscape Global exhibition as a platform that brings together real estate professionals and enthusiasts worldwide. He stated, “The exhibition represents a genuine opportunity to establish partnerships that contribute to advancing the real estate sector, which is one of the main economic pillars within the Kingdom.”
He added, “As part of its expansion plan, RIKAZ is keen on actively participating in all major real estate events to exchange expertise and showcase its unique journey and achievements in the sector to investors and partners. RIKAZ’s pioneering projects meet the Kingdom’s citizens’ needs and enhance their quality of life.”

He further explained, “The company believes that real estate development goes beyond the projects implemented; it involves building strong relationships and exchanging knowledge in alignment with Vision 2030, which enhances the Saudi real estate market’s global position. RIKAZ is committed to innovating real estate solutions and building integrated and sustainable communities that serve the needs of Saudi society and contribute to the Kingdom’s economic growth and development.”

Notably, RIKAZ owns a rich and diverse portfolio of residential, logistical, commercial, and entertainment projects, which align with the company’s vision of supporting rapid urban development within the Kingdom as part of its ambitious plans under Vision 2030. The company has established a unique and distinguished position in the region due to its completion of several landmark real estate projects in prime locations, offering high-end services that enhance quality of life. The company continually strives to create innovative, sustainable, and creative real estate and investment products that affirm its strategic objectives and vision in line with Vision 2030.

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“حفل جائزة تجربة العميل السعودية 2025” يستعرض أفضل الممارسات والابتكارات لتحقيق التميّز في خدمة العملاء

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احتضنت العاصمة الرياض، اليوم الأربعاء، فعاليات النسخة الثانية من (حفل جائزة تجربة العميل السعودية)؛ التي تُقام ضمن منتدى تجربة العميل، بحضور معالي الأستاذ أحمد الحسن، مساعد وزير النقل والخدمات اللوجستية، وعددٍ من القيادات والخبراء في مجال تجربة العميل من القطاعين الحكومي والخاص.
افتتح المهندس محمد الجاسر، الرئيس التنفيذي لشركة بايك، الحفل بكلمة أشاد فيها بالتطور الملحوظ؛ الذي شهدته (جائزة تجربة العميل) هذا العام، وأشار إلى أن المشاركة تضاعفت ثلاث مرات مقارنة بالعام الماضي، حيث وصل عدد المشاركات إلى 327 مشاركة، ما يعكس النمو المتزايد في أهمية تجربة العميل وتنامي الوعي بأهمية هذا المجال كركيزة للتميّز في المؤسسات. وأكد الجاسر أن هذه الجائزة تعكس جودة المشاريع المقدمة؛ التي تمثِّل جهدًا كبيرًا يُعزز القطاعين الحكومي والخاص، مشددًا على أن تجربة العميل تمثِّل عنصرًا أساسيًا لتحقيق أهداف رؤية المملكة 2030 من خلال تحسين الخدمات والارتقاء بجودة الحياة.
من جهته، تطرق الأستاذ عبدالله عسيري، المؤسس والرئيس التنفيذي لشركة (لوسيديا)، في كلمته، إلى الدور المتنامي للذكاء الاصطناعي في تحسين تجربة العميل، حيث قال عسيري “إن الجائزة تدفع نحو ابتكار حلول حديثة تُسهم في رفع جودة الخدمات وتقليل الأخطاء”، مشددًا على ضرورة اختيار الأدوات الذكية المناسبة التي تحسِّن من أداء المؤسسات وتجربة العملاء.
وأوضح عسيري أن الذكاء الاصطناعي يمكن أن يلعب دورًا كبيرًا في إدارة المحادثات واختصار البيانات وتقديم توقعات مستقبلية أكثر دقة، مما يعزز تجربة العميل ويجنّب المؤسسات الأخطاء المكلفة. كما أشار إلى أهمية تقييم وتحديد الأدوات الملائمة لاستخدام الذكاء الاصطناعي لكل مؤسسة وفقًا لمتطلباتها، حيث يتعيّن على الجهات المعنية تحديد نوع الذكاء الاصطناعي الأنسب والأداة الأكثر كفاءة لتحقيق نتائج فورية وتحليل مناسب.
واستعرض الأستاذ أحمد الشمري، المدير العام للتسويق والاتصالات في شركة (غازكو)، في كلمته، التحوّل الذي شهدته الشركة في مجال اللوجستيات وتحسين تجربة العميل خلال عام 2024، وذكر الشمري أن استراتيجية (غازكو) الجديدة تركز على الابتكار والتخصص لخدمة العملاء بشكل أفضل، حيث أطلقت (غازكو) شركة (جال) التابعة؛ التي تقدّم خدمات لوجستية مبتكرة وآمنة تهدف إلى تلبية احتياجات السوق المتزايدة. وأوضح الشمري أن (جال) نفذت حتى الآن أكثر من 155 ألف رحلة، وتوظف أكثر من 700 موظف.
وأكد على أن استراتيجية (غازكو) الجديدة تهدف إلى توفير خدمة نقل مبتكرة ومستدامة تلبي تطلعات العملاء، وتدعم التوجهات البيئية من خلال تطبيق أفضل الممارسات العالمية في مجال الخدمات اللوجستية، ما يسهم في تعزيز الاستدامة وضمان استمرارية التزويد بالسوق.
يأتي ذلك ضمن فعاليات (جائزة تجربة العميل)؛ التي تُعد حدثًا استثنائيًا يجمع قادة التحول وكبار الشخصيات في مجالات مختلفة القطاعات؛ وذلك بهدف تكريم الجهات الرائدة في تحسين تجربة العميل.

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الرياض تشهد غدًا انطلاق منتدى جوائز تجربة العميل السعودية بحضور نخبة من الخبراء

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تحتفي العاصمة الرياض بإطلاق حفل جوائز تجربة العميل السعودية النسخة الثانية تحت مسمى منتدى تجربة العميل، بحضور معالي الأستاذ أحمد الحسن مساعد وزير النقل والخدمات اللوجستية، وذلك في فندق درة الرياض إنتركونتيننتال يوم 13 نوفمبر 2024. يُعد هذا الحدث مناسبة متميزة لتكريم الابتكار والتميز في تقديم الخدمات وتعزيز تجربة العميل كجزء أساسي من تحقيق أهداف رؤية السعودية 2030.

سيشمل المنتدى جلسات حوارية تفاعلية تجمع الخبراء في مجال تجربة العميل، حيث سيتم مناقشة التحديات والفرص التي تواجهها الجهات لتحسين تجارب عملائها، واستعراض أساليب جديدة لتحقيق أعلى مستويات الرضا والابتكار. تعد هذه الجلسات فرصة قيمة لتبادل المعرفة حول أفضل الممارسات التي تساهم في تطوير الخدمات وسياسات تجربة العميل.

وفي الحفل سيتم الإعلان عن الفائزين في جوائز تجربة العميل السعودية، حيث سيتم تكريم الجهات التي قدمت تجارب استثنائية ضمن 49 فئة متنوعة، وذلك تشجيعًا على التميز والابتكار في تقديم الخدمات. وتبرز هذه الجوائز أهمية تجربة العميل كعنصر أساسي في تحسين جودة الحياة في المملكة.

كما يشهد الحدث معرضًا مصاحبًا يجذب الزوار من مختلف الدول، حيث سيتمكن الحضور من استكشاف أحدث الابتكارات والحلول في مجال تجربة العميل والتفاعل مع نخبة من الخبراء والمتخصصين. ويُتوقع أن يستقطب المنتدى هذا العام حوالي 3000 زائر من داخل المملكة وخارجها مما يعكس تزايد الاهتمام بتجربة العميل على المستويين المحلي والدولي.

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Hyde Park arrives in Riyadh via Cityscape Global Exhibition and showcases its latest pioneering real estate projects From November 11 to 14 With total investments of 237 billion EGP

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KSA, November 12, 2024: Hyde Park Development, the leading real estate developer in Egypt, is participating in the 2nd edition of Cityscape Global 2024, held at the Riyadh International Convention and Exhibition Center from November 11th to 14th.
This participation aligns with Hyde Park’s strategy to strengthen real estate ties between Egypt and Saudi Arabia and showcase its premium projects. The company will highlight its 17 years of experience in developing integrated, diverse projects that cater to various customer needs, with total investments of 237 billion EGP.
At the exhibition, Hyde Park will showcase its latest residential, commercial, and entertainment projects in the North Coast, East, and West Cairo. These projects are distinguished by their modern designs, integrated services, and exceptional facilities management. Additionally, the company will present its comprehensive range of real estate marketing and consulting services.
In this context, Eng. Amin Serag, CEO of Hyde Park, emphasized that the company’s participation in Cityscape Global in Riyadh represents a strategic turning point in its journey towards strengthening its regional presence, specifically in the promising Saudi market. He said: “Through this participation, Hyde Park aims to enhance its position as a leading company in the field of real estate development, attract a wide segment of investors, and provide our marketing services and consultations to meet the aspirations of contemporary customers.”
In 2020, Hyde Park established Founders, a real estate consulting company, with a capital of approximately EGP 500 million, with the aim of providing marketing, sales, and development consulting services for the real estate market and various investment entities. It has been able to make great achievements in a short period of time for two exceptional projects, namely “Wesal City” and “Gardenia City”. Wesal City is an integrated city located directly on the Suez Road in the heart of East Cairo, covering an area of more than 800 acres. The number of units sold reached 7,079 units, with total sales of more than EGP 35.5 billion in two years. While the Gardenia City project is characterized by a large area of 513 acres, 26.5% of which is allocated to green spaces and gardens. 19,200 units were sold and delivered. In 2023, Founders was among the companies that achieved the best sales, with a total of EGP 28.6 billion.
Hyde Park launched the SeaShore project on the Mediterranean coast in Ras El Hekma area, which is located 50 minutes away from El Alamein International Airport. The SeaShore project extends over an area of 240 acres and overlooks a green oasis of palm trees merged with the turquoise waters of the Mediterranean Sea. The project offers a unique experience through nearly 4,000 units varying between twin houses, villas, units and cabins with a breathtaking view of the Mediterranean coast to suit different tastes, while paying attention to service and entertainment areas that guarantee a wonderful summer experience.
In East Cairo, the company presented the pioneering “Hyde Park” project in New Cairo, which is one of the leading projects in the Fifth Settlement area, and is located on an area of 6 million square meters, with a total of 20 thousand units, and a huge investment volume exceeding 100 billion pounds. The project is characterized by its diverse designs of separate and connected villas and residential apartments with different areas, from 75 square meters to 687 meters, to meet the diverse tastes and needs of customers. More than 5,000 units have been delivered so far. The project features all the advanced services and facilities, including a clubhouse with an area of 10,000 square meters, and a largest park in Cairo with an area of 600 thousand square meters. The project also includes the Business District, with an area of 60,000 square meters, which includes administrative units ranging in area from 50 meters to complete administrative buildings. It also includes the HydeOut entertainment area, which is the largest entertainment area in the Fifth Settlement, with an area of 42 thousand square meters. It is a multi-use family area with a group of restaurants, a designated area for children, a corner for pets, and spaces designated for practicing sports in the sports club located on an area of 35 acres.
In West Cairo, the company offers Tawny and Garden Lakes projects, which include entertainment services such as a clubhouse, swimming pools, a children’s area, social activity spaces, a cycling and jogging track, outdoor activity areas, a reading area, co-working spaces, large landscaped gardens with architectural design, and a service area. The project also features an underground parking lot to maintain traffic safety, with great care for natural spaces, in order to achieve an important and major equation in all the company’s projects, which is the real care for commercial and entertainment spaces in every corner. The company will deliver the Tawny project in 2025, with a total of 256 villas.
It is noteworthy that Hyde Park Real Estate Development Company was established in 2007 under the name of Damac Properties Development LLC. In 2009, the Housing and Development Bank, the Egyptian Arab Real Estate Bank, and the Holding Company for Investment and Development acquired 60% of the company’s shares. In May 2013, the New Urban Communities Authority entered as a shareholder and strategic partner. Moreover, the National Bank of Egypt also acquired 24% of the company’s shares.
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